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By Steven Spencer
Republic Services has recently announced the purchase of Robert “Bob” Sanders Waste Systems.
In a press release, Republic Services said they will continue to provide the same level of service that customers have come to expect from Sanders Waste, the company that has served the area since 1936.
Republic Services welcomed Sanders customers in the release stating, “After providing waste collection services to customers in Alton, IL, and the surrounding areas since 1936, Robert ‘Bob’ Sanders Waste Systems has sold their business to Republic Services.
“We’ll continue to provide Sanders customers with the highest level of safety and excellence that you have come to expect. As our newest customers, we want to make this transition as seamless as possible for you. When the time comes, we’ll help you navigate any future changes to your account and any action you may need to take in the coming months.”
The release continued with information on what customers can expect with the switch to Republic Services:
■ Your service will continue as scheduled without interruption. Your containers will continue to be serviced on the current schedule and the price for your services will not change. You may see changes to your service day or time in the future, but we will let you know well in advance of any changes.
■ You’ll be serviced by the same dedicated local team of professionals and your customer service support will remain unchanged at this time.
■ For commercial and roll-off customers, a Republic Services representative will contact you in the coming weeks to confirm service levels and service days. This is an opportunity for you to talk about service options and to ask any questions you might have.
■ There are no changes to the way you make payments. At this time, please continue to make payments in the same manner you currently do. We will let you know in advance of any changes to your account and payment options.
The Journal reached out to Sanders for comment, but did not hear back by press time.